Privacy Policy

Welcome to EditoHub. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how EditoHub ("we," "us," or "our"), owned by Divyanshu Yadav, collects, protects, uses, and shares your personal information.

By accessing or using our website, services, or reviewing dashboards, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

We collect information that you voluntarily provide to us and information collected automatically when you visit our website:

• Account Registration & Prefill Information: Your name, business name, contact email address, billing address, and WhatsApp contact details when you create an account or initiate a project.
• Creative & Media Uploads: Video files, audio files, voice comments, reference documents, script outlines, and review comments submitted during production cycles.
• Transaction Data: Details of orders placed, billing particulars, and invoices. Please note: payment processing is completed securely through external PCI-compliant gateways (Razorpay), and we do not store your raw credit card numbers.
• Automatically Collected Information: We automatically collect certain system metadata such as your IP address, browser type, device information, operating system, and browsing habits on our platform.

2. How We Use Your Information

We leverage the collected information to execute, improve, and secure our operations:

• To provide, manage, and facilitate our premium video editing, scriptwriting, and thumbnail design services.
• To verify payment orders, manage credit limits (Pay Later features), and process secure Razorpay transactions.
• To send real-time automated system updates, notifications, and review logs via email or WhatsApp integration.
• To optimize video performance, load times, and dynamic player responsiveness using CDN caches and Mux stream parameters.
• To comply with regulatory audit requirements and protect our platform from systemic fraud or unauthorized video downloads.

3. Cookies & Tracking Technologies

We use cookies (small text files placed on your device) to recognize your browser, persist user sessions, secure video streaming states, and analyze user interactions. You can adjust your browser configurations to decline cookies, but doing so may limit your access to key interactive features of our review dashboards.

5. Third-Party Services

We employ third-party tools to optimize service delivery, analytics, and messaging infrastructure:

• Hosting & Databases: Vercel and Google Firebase (Cloud Firestore, Storage, and Functions) for secure hosting, state preservation, and asset distribution.
• Video Processing: Mux Video APIs for transcoding draft files, streaming high-speed HLS playbacks, and generating watermarks.
• Payments: Razorpay payment gateway to authorize secure transaction parameters.
• Analytics & Ads: Google Analytics and Google AdSense to audit system traffic and serve targeted, safe advertisements.

6. Data Security

We enforce industry-standard security metrics (including database rule validation, HTTPS encryption, token authentication, and signed CDN download links) to ensure your raw media assets, reviews, and client balances are protected. However, no data transmission across the public internet can be guaranteed as 100% secure, and you share information at your own risk.

7. Children's Privacy

Our services are not intended for or marketed to individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we discover that a child under 13 has shared personal data with us, we will immediately purge it from our systems.

8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. When updates are published, we will adjust the "Last Updated" date at the top of this document. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

9. Contact Us

For any inquiries, feedback, or data privacy requests, please contact our support team at: